Virtual Case Manager

JOB DUCK IS HIRING VIRTUAL CASE MANAGERS

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row!

Role Overview: We're currently on the lookout for Virtual Case Managers. Your role? Researching, collecting, and organizing documentation for the cases you will manage.

Your Responsibilities Will Include:
• Setting up appointments with and interview clients.
• Reading and reviewing documentation to flag any possible issues/ discrepancies.
• Maintaining organized case files.
• Collecting all possible documentation, evidence and information to build a client’s case.
• Using the firm’s software.
• Generating monthly and/or weekly reports with results.
• Verifying Insurance.
• Ordering medical records from providers and communicating with clients and providers.

What We're Looking For:
• 1 year of experience (related to client communication, and documentation administration) and a completed bachelor's degree.
• Advanced/native-level English skills (both written and spoken).
• Ability to multitask.
• Adaptability.
• Killer organizational and planning abilities.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• Ability to excel in a fast-paced environment.
• Tech Savvy
• Fast Learner
• Ability to maintain confidentiality and attention to detail.
• Phone etiquette.
• Stellar time-management skills.
• Your own reliable PC, headset, and speedy internet (at least 30MB/s).
• A quiet, private workspace.

What's In It for You?
• Monthly compensation of 1260 USD.
• Paid time off and holiday pay.
• Referral and annual bonuses.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. We have multiple positions available, but we kindly ask that you apply for one at a time for your specific country.

By clicking on the APPLY button you consent to us reaching out to you on WhatsApp and/or email to follow-up regarding your application process.